Site Info & FAQ

CONTACT:

If you need to contact site admin in business related topics (advertising, sales etc.), please use email address below. Read FAQ below for more information before emailing though.

Email: admin@winnergambling.com

If you are a site user and have site related topics, suggestions or questions about things related to online gambling etc. please DO NOT email admin. Instead, register and post to forums section of the site – the community will likely have answers to all of your questions. If the nature of your topic is sensitive / private, you can PM site admin at the forums. Admin’s username at the forums is Winnergambling. If the answer to your question is foundable in the forums or at the site, your question might be ignored. Use search on the forums and browse around the site or make a new thread to the forums if your topic is new. Avoid contacting admin directly if you can get the answer to your question some other way (he´s very busy usually) from the site. Community here at Winner Gambling is very friendly and will help you in your questions and concerns – so don’t be afraid participating and posting at the forums!

If you see errors / outdated info at the site, please inform about it at the site updates thread in the forums, thank you! If outdated info is related to info about bonuses on the site, please post to bonus updates thread instead.

FAQ:

This FAQ contains answers to all common questions asked. Please read this before contacting admin. FAQ will be updated frequently.

Website related questions:

Q: Who runs / owns this site?

A: This site is maintained by professional and semi-professional (online) gamblers located in Europe mostly. Most of them are in their twenties. Some parts of the site are produced by guest professionals, if Winner Gambling’s own team has felt that their own experience is not complete enough to deliver the best knowledge available about certain topic. One example is the Online Bingo Guide for example, which is written by a lady from USA, who has more than 10 years of experience from bingo industry and several years from online bingo up her sleeve. Of course Winner Gambling uses outside professionals in technical aspects of the site like web designing, programming etc. We also co-operate with a few webmasters, who have their own sites at the web by exchanging content / other type of cooperation.

Q: I’d be interested in advertising at Winner Gambling, how should I proceed?

A: Please contact admin by email. There are few spots for banner advertising on the site for example. Above the top navigation bar there´s a space for advertising (shows at all sections of the main site). Also forums have space for advertising on the top and on the right side if needed. Some of the sections on the site are fixed (can’t be effected with advertising), for example 100 best casino sign-up bonuses list is based on true, neutral ranking and only chance to gain a better exposure in the ranking is to offer our users unique, exclusive bonuses, which beat other offers on the list. In other sections too you have a better chance to get your marketing accepted if you can offer some exclusive campaigns, promotions and other benefits for our users. We here at Winner Gambling want to serve our users in the first place. Don’t just email admin asking to get more exposure on the site without compensation. These emails will be ignored. Also, on all our articles and information/guide pages we have a policy that they are based on true mathematical thruths and formulas and cannot be altered via advertising or any other methods.

Q: What kind of an editorial policy do you have? Are your guides and instructions possibly affected by third parties?

A: We have an editorial/publishing policy to keep our guides independent, based on the formulas and mathematical truths that we have developed/learned around gambling (publisher is the administrator of this site) along many years of professional gambling experience. Formulas and instructions are widely accepted among the gambling community.

Q: I’d be willing to buy the whole site and / or domain, how should I proceed?

A: Everything is on sale for a right price, right? Contact admin by email. Non-realistic offers will be ignored.

Q: I can see that some of the content on this site is available at some other sites in the net too – has someone copied content from you, or you from them?

A: We here at Winner Gambling do co-operate with some other quality gambling site webmasters and we have acquired / given permission to use some selected contents from / to other webmasters. For example, you might find all of the casino tools and outputs from them at one other casino gaming related site in the web and online poker guide is also available in one of our companion’s web site. These contents are acquired / licensed by permission and that’s why they look exactly the same, even though normally straight copy / pasting for example some whole guide or program code is illegal. Most of this site’s content is however based on “common knowledge” - like game rules, available bonuses etc. This kind of information is available at several sources in the web, books, gambling operators’ own websites etc. so you might bump into these kinds of lists / tables elsewhere in the web too. If you however bump into Winner Gambling’s unique contents (like poker training videos etc.) / exact copies of the guide texts… somewhere in the web and think that they might have been stolen from Winner Gambling without permission, please report to admin, thank you!

Gambling related questions:

Q: I am sure that online poker / casinos / bingo is rigged – I have lost even though I have played with optimal strategies and I am a better player than my opponents.

A: If you play on sites listed at Winner Gambling you can be sure that games offered by the operator in question are based on true randomness. In poker - best players will always win in the long term, in casinos – your long term results will be based on true odds. In short / mid-term, there is a lot of luck involved in all forms of gambling. That´s why there are players who might win the WSOP championship in poker through a $5 satellite or you can hit a $5 million jackpot at the online casino slot in your first ever session. Luck and a chance gives the exciting part to the gambling and is basically why gambling is really “gambling”. There are rigged, non-random softwares available at the web too. But we are not listing those here at Winner Gambling. See more info at casino software reviews section of the site.

Q: In a casino bonus T&C it says that some games are allowed, but “low risk wagers” are not allowed. What are these “low risk wagers”?

A: Low risk wagers are simultaneous bets on winning outcomes. For example: betting simultaneously on red and black on roulette, player and banker on baccarat, pass and don’t pass on craps.

Q: I received a bonus offer to my email from a casino that I have never registered to. Is it safe to take this offer and use the download links attached in the email.

A: These are spam emails. Never ever take an offer via email from a casino you have never registered yourself to. These emails are sent by rogue affiliates and if you click the links and register, you have a great change to get your email address spammed all over the net and usually you don’t even receive the bonus promised or the casino itself is a rogue operator, not paying your winnings. Just play at casinos listed at Winner Gambling / other reputable sources.

Q: I am completely new to online gambling with real money and afraid of playing myself. Could some professional from Winner Gambling play for me?

A: Playing on other person´s account is against T&C’s of the gambling operators, so the answer is no. All of us were newbies at some point – don´t be afraid for no reason. By following the instructions available on this website, we are sure you will do just fine.

Q: I have some problem with online gambling operator. What should I do?

A: First, contact support on your own. Use clear language and explain your problem thoroughly. If that doesn’t help and you have used Winner Gambling’s link to register yourself at the site, you can PM admin at the forums and explain your situation asking for instructions. We have special affiliate contacts to sites and when you have used our link, you have our “cover” on your side.

If the problem is not simple and / or parties disagree about what has happened, you can fill a formal complaint or contact casino representative yourself. We have gathered important contact information below:

eCogra: eCogra is a non-biased organization, which handles disputes against many online casinos (mostly microgaming ones). A list of eCogra casinos and poker rooms are available on their site.

Gibraltar Regulatory Authority: Handles disputes with for example 32Red, 888.com, Bwin, Eurobet, Jackpot City, Ladbrokes, Lucky Nugget, Mansion, Party Casino, River Belle, William Hill and few others. You can file a dispute against these casinos here.

Kahnawake Gaming Commission: Handles all the disputes against Kahnawake licensed casinos (Many Microgaming, RTG, Playtech and Grand Virtual casinos).

Malta Lotteries and Gaming Authority: Handles all the Malta licensed sites disputes. For example Betsson, Interpoker and many more.

Casinomeister: Casinomeister is a large casino affiliate / community, which advertises itself as a “casino watchdog and a player advocate since 1998”. They have many different gambling operator representatives on their forum, which you can PM about your problem directly.