Cookie Removal Guide

For Internet Explorer (version 6.0):

  1. From the Tools menu, choose Internet Options…. A new window will open.
  2. If not already active, select the General tab.
  3. Click the Delete Cookies… button under Temporary Internet Files.
  4. If asked for confirmation, click OK.
  5. In the Internet Options… window, click OK.

For Internet Explorer (version 7.0):

  1. From the Tools menu, choose Delete Browsing History…. A dialog will open.
  2. Click the Delete Cookies… button is located under Cookies.
  3. If asked for confirmation, click Yes.
  4. In the Delete Browsing History… dialog, click Close.

For Mozilla Firefox:

  1. From the Tools menu, choose Clear Private Data. A dialog will open.
  2. Make sure only Cookies is checked. Uncheck the rest of the options. Some of the options might be disabled, which means that there is nothing to clear.
  3. Click Clear Private Data Now.